Sonita Reese is the Chief Encouragement Officer at First by Five, a consultancy helping entrepreneurs grow their business. On this ‘Live’ episode we get into affects of COVID-19, work/life balance, and celebrating wins on teams to keep employee engagement up. Full transcript coming soon.
2019 Predictions: CX
Hello, 2019!! Now that we’ve put 2018 behind us it is time to focus on what will drive the future of customer experiences. While I know this is a little later than “normal” for a predictions posts, but it is still January so I’m calling it still fair game. While I’ve personally done these in […]