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2019 Predictions: CX

Fred · Jan 9, 2019 · Leave a Comment

Crystal Ball

Hello, 2019!! Now that we’ve put 2018 behind us it is time to focus on what will drive the future of customer experiences. While I know this is a little later than “normal” for a predictions posts, but it is still January so I’m calling it still fair game.  While I’ve personally done these in […]

Read some of my other thoughts and perspectives. A Little Less Recent

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